We want our customers to be 100% happy, which is why we take customer satisfaction very seriously.
Ever since we started we have always asked our clients for feedback, and specifically mention " good or bad feedback".
The feedback we receive is almost universally excellent. But one of the main reasons why it is so good is because whenever clients have raised issues in the past, we take them seriously and take action where necessary.
Indeed, one of the reasons why our customer service is so good is specifically because we do listen to what our customers have to say, and over the years we have tweaked things and made improvements to help ensure that our customers receive the best service possible.